Warranty Returns (RMA)
RMA stands for Return to Manufacturer Authorization. It is the process of applying for an RMA number and returning a defective/faulty item back to the retailer or manufacturer for repair/replacement.
How do I know I need an RMA?
Well simply put, when something is faulty and no longer works as a
result of it failing on its own or is DOA out of the box. However it is
always a good idea to confirm that whatever it is you are trying to
return actually is faulty, usually by testing it in another Check that
the power cable is securely connected.