Home Products Support Downloads Accessories Contacts
 

Warranty Returns (RMA)

 

What is RMA Warranty?

RMA stands for Return to Manufacturer Authorization. It is the process of applying for an RMA number and returning a defective/faulty item back to the retailer or manufacturer for repair/replacement.

 

How do I know I need an RMA?

Well simply put, when something is faulty and no longer works as a result of it failing on its own or is DOA out of the box. However it is always a good idea to confirm that whatever it is you are trying to return actually is faulty, usually by testing it in another Check that the power cable is securely connected.

 

 

 

All rights reserved. BTP. 2012.